Privacy Policy

Effective Date: 7/1/2026

Southern House Market(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

What Information We Collect

When you visit our site or place an order, we may collect the following:

  • Personal Information: Name, shipping/billing address, email, phone number, and payment details.
  • Order History: Products purchased and order details.
  • Device Information: Browser type, IP address, time zone, and site usage via cookies and tracking tools.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Send updates, shipping confirmations, and marketing emails (only if you opt in)
  • Improve our website experience and customer service

Cookies & Tracking

We use cookies and similar tracking tools to:

  • Understand how visitors use our site
  • Personalize your shopping experience
  • Monitor marketing performance

You can disable cookies in your browser settings, though some features may not function as intended.

How We Protect Your Data

We implement industry-standard security measures (including SSL encryption) to protect your personal information from unauthorized access, misuse, or disclosure.

Sharing Your Information

We do not sell your personal information. We only share it with:

  • Trusted third-party providers (e.g., shipping carriers, payment processors)
  • Legal authorities if required to comply with applicable laws

Marketing Communications

You’ll only receive marketing emails if you opt in during checkout or via our signup forms. You can unsubscribe anytime by clicking the link at the bottom of our emails.

Children’s Privacy

Our site is not intended for use by children under 13, and we do not knowingly collect information from minors.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at: Email: customerservice@southernhousemarket.com